Terms & Conditions
These terms describe the basic conditions for purchasing and using English lessons and related services from Just Say It English.
Lesson purchases
Lessons may be purchased individually or in packages where offered. Prices, lesson types and package availability are those displayed at the time of purchase.
Student accounts and lesson balances
Purchased lessons are associated with the relevant student account and lesson type. Students are responsible for keeping their login information secure and for using the scheduling system appropriately.
Company and organization purchases
Businesses and organizations may purchase lessons for participating employees or students. Company administrators may assign lessons through the Company Portal according to the options available in their account.
Tailored company programs
Where a business or organization requests a company-specific tailored training program, a separate one-time setup fee may apply. The scope and fee will be confirmed before work begins.
Scheduling, cancellations and missed lessons
Bookings are subject to availability and to the Cancellation & Rescheduling Policy. Lessons cancelled too late or missed without permitted notice may be treated as used.
Payments
Payments are processed through the payment methods offered on the website. Payment processing may be handled by third-party providers such as Stripe.
Refunds
Any refund eligibility will depend on the circumstances of the purchase, services already provided, and any applicable consumer-protection requirements. Where a refund is approved, it will normally be returned through the original payment method.
Changes to services
Lesson offerings, availability and website features may change over time. Changes will not remove lessons already validly purchased unless an alternative arrangement or refund is provided where required.
Contact
Questions about these terms can be sent to info@justsayitenglish.com.