Cancellation & Rescheduling

Cancellation & rescheduling rules

Cancellation and rescheduling rules are available inside the Student Portal. Because scheduling terms may be updated from time to time, the rules displayed in the Student Portal at the time of your booking or requested change are the current rules that apply.

Existing students

Please sign in to your Student Portal to review the current cancellation and rescheduling options for your scheduled lesson.

Company-funded lessons

Students whose lessons are purchased by a business or organization should also refer to their Student Portal for the current cancellation and rescheduling rules that apply to their bookings.